CivicClerk does not require users to buy a proprietary encoder from us.
However, we recommend the Matrox Monarch HD. We can work with any encoder capable of generating an RTMP stream, but we prefer the Matrox based on our integration with the box and the ability to record locally and stream simultaneously at different resolutions.
The setup process is very simple with the video feed going into the box via SDI or HDMI inputs, along with a network cable. We will provide an XML file with all the configuration settings pre-defined, that will upload to the Matrox.
In addition, we will provide the necessary IP and port information to add to the network/firewall.
Once configured, we will jointly test and confirm the stream receives video with the expected quality.
View our article Video Streaming Process for more Streaming and Equipment information.