Support


 

Use Live Chat

Overview

This article will show you how to use the Live Chat feature in CivicClerk. Our Support staff is ready to answer your questions and help you successfully use your site.

Instructions

  1. Navigate to the back-end of your site
  2. Select the Chat bubble
    use_live_chat_support_bubble.jpg
  3. Search your question in chat
    use_live_chat_type_question.jpg
  4. Look through the top results and select if applicable
    use_live_chat_select_results.jpg
  5. If the results do not show what you are looking for, select Live Chat
    use_live_chat_live_chat.jpg
  6. Type the chat message
    use_live_chat_type_question_2.jpg
  7. Click Enter on your keyboard to submit the chat message



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