Frequently Asked Questions (FAQs)


Troubleshoot Stream Buffering or Stopping


If you are having trouble with a stream frequently buffering or stopping, please review the following troubleshooting steps. 


  • Log in or access your encoder and lower the stream quality configurations to see if adjusting the quality configuration fixes the buffering
  • Log in or access your encoder and ensure it is not overheating or throwing any errors (ex: “failing to open resource for writing”, “failure to connect” etc.)
    • If these do not work, contact your vendor.
  • Contact CivicClerk Support

I'd Like to Request an Enhancement

0 out of 0 found this helpful


Article Feedback