Frequently Asked Questions (FAQs)

• Why am I unable to access an Agenda Item?
• Why am I unable to Edit or Delete an Item/Agenda?
• Why does my text run off the page on an Agenda or Item Report?
• Why is my Event/Agenda/Packet not showing up on the Public Portal?
• Why is my text the wrong font on an Agenda or Item Report?
• Why is there a large amount of empty space toward the bottom of my Minutes page?

Searching and Filtering

• Use the Search Function
• Agenda Filters
• Home Filters
• Event Filters

Support

• Generate an Accessibility Portal Link
• View Your Support Tickets
• Calendar Sync Between CivicClerk and CivicEngage
• Whitelisting Emails
• Use Live Chat
• Sign Up for Release Notes

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Text Field Tools

• Create a Bulleted List
• Create a Table
• Cut and Paste Tools
• Paragraph Formatting
• Plain Text Tools
• Table Wizard